Delivery Information

     

     UK ORDERS BELOW £40                £3.50  (Royal Mail First Class Signed or FED EX )      

     SPECIAL DELIVERY NEXT WORKING DAY*     £7.99 (Royal Mail Special Delivery, or FED EX  NEXT DAY)   *Special Delivery Next Day applies Mon to Friday only. 

   (Special delivery orders must be placed before 1pm for next day delivery, otherwise the order will be shipped the following date. Special Delivery orders  placed after 1pm on Friday will be shipped on Saturday   for delivery Monday. Special Delivery orders placed on Saturday or Sunday will be shipped on Monday for delivery Tuesday.)

  ROYAL MAIL INTERNATIONAL SIGNED FOR SHIPPING     £8.99    

   All customers will be issued a shipping email with Tracking number once orders are dispatched.

 RETURNS     

 If for any reason you are not entirely happy with your purchase please contact Modern Vintage Style by email and return within 28 days for a refund. When returning goods please ensure  you use a trackable or signed  for service. and keep all  proofs of purchase in case you need to claim compensation, as we are unable to refund on goods  not delivered. Please note that return postage costs are to be paid by the customer.

 DELIVERY NOTES AND TIMESCALES

 First Class Signed For Postage

 If you require Special  Delivery Next Day Postage , please choose this option at checkout.  If you require this shipping type orders must be  placed before 1PM on the day before it is required to arrive, otherwise the order will be shipped the following date. Special Delivery applies to Mon to Friday only. Special Delivery orders placed after 1pm on Friday will be shipped on Saturday for delivery Monday. Special Delivery orders placed on Saturday or Sunday will be shipped on Monday for delivery Tuesday).Special  Delivery Guaranteed Postage is charged at 7.99 per order. We use Royal Mail Special Delivery Next Day, or FED EX Next Day shipping methods.

Royal Mail International Signed For Postage

Non UK international postage is charged at £8.99, using International Signed For Delivery. Delivery estimate time for these items is 5 to 7 working days. Please note that International orders will be subject to customs and/or import duties and tax charges (applied on reaching destination country outside of the UK). We do not cover these costs so you will be responsible for paying any import charges that may be applied. As customs vary by country, we are unable to advise on these charges, and would recommend you contact your local customs office for more information before placing your order.)

If an item is returned  because no-one was there to receive it, and it has not been collected from the post office within the time stated on their card, we will ask you to pay the postage charge again for us to re-send it. Goods are packaged carefully, but in the  unlikely event that you receive anything damaged, please return within 28 days of  receipt for replacement.  When returning goods please ensure you use a trackable or signed  for service and keep all  proofs of purchase in case you need to claim compensation, as we are unable to refund on goods  not delivered. Please note that return postage costs are to be paid by the customer. It is the customer's responsibility to ensure items for return are packaged securely. If we receive an item for return, which has been damaged due to poor packaging an amount will be deducted from the refund to cover the damage. Regrettably we are unable to offer refunds on earrings due to hygiene regulations.